Privacy Policy | OM Travels

At OM Travels, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy governs the collection, use, and disclosure of information we receive from users of our website and services in accordance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

1. Information We Collect

We may collect the following types of personal information when you use our website or book our services:

Identity Information: Name, gender, and date of birth.
Contact Information: Phone number, email address, and residential address.
Booking Details: Pickup/drop-off locations, travel dates, passenger details, and special requests.
Technical Data: IP address, browser type, device information, and usage patterns on our website.

2. How We Use Your Information

The information collected is used for the following purposes:

To provide and manage your taxi bookings, tours, and transfers.
To communicate with you regarding booking confirmations, updates, or cancellations.
To improve our website functionality, customer service, and overall travel experience.
To comply with legal obligations as mandated by the Government of India and local transport authorities.

3. Data Protection and Security

We implement reasonable security practices and procedures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing of Information

We do not sell, trade, or rent your personal identification information to others. We may share your information in the following circumstances:

With our trusted drivers and service partners strictly for the purpose of executing your travel bookings.
When required by law enforcement, government agencies, or courts in India to comply with legal obligations or protect our rights.

5. Third-Party Links

Our website may contain links to third-party sites. We do not control these websites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

6. User Rights

Under Indian law, you have the right to request access to the personal data we hold about you, request corrections to inaccurate data, or ask us to delete your personal information, subject to our legal obligations to retain certain records for tax and legal compliance.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact our Grievance Officer at:

OM Travels
Plot No. 32, Akshay Vatika Meenawala, Sirsi Road
Jaipur, Rajasthan (Raj.)
Email: theomtravels8@gmail.com
Phone: +91 9001250781